Privacy Policy

1. Information We Collect

•Account information

When you create an account or submit a profile review request, we collect your name and email address.

•Profile submission data

When you submit your dating profile for review, we collect the screenshots you upload and any other information you provide in the intake form. This data is stored securely and shared only with the reviewer assigned to your order and our admin team.

•Usage and device data

We collect information about how you interact with our site, including pages visited, clicks, device type, browser, and referring URL. This data is collected via cookies and tracking technologies described in Section 5.

•Email correspondence

If you email us directly, we receive and store that message. We use it only to respond to your inquiry.

2. How We Use Your Information

• To deliver the service of profile review, including sharing your photos, bio, and preferences with your reviewer
• To send transactional emails such as submission confirmations and review delivery notifications
• To send marketing emails, but only if you have opted in via the email consent checkbox on our intake form. You can unsubscribe at any time.
• To understand how visitors use our site so we can improve it
• To measure the effectiveness of our advertising campaigns on Meta (Facebook/Instagram)
• To process payments when you purchase a review package (via Stripe)

3. How Reviewers Access Your Data

To deliver your review, reviewers will see:

• The screenshots you uploaded
• Your bio text and dating app preferences
• Your selected service tier

Reviewers do not see your email address, payment information, or any account credentials. Their access is limited to the submission content needed to provide feedback.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our site. When you first visit, a cookie consent banner allows you to manage your preferences.

•Meta Pixel (Facebook)

We use the Meta Pixel to measure advertising conversions, build targeted audiences, and optimize our ad campaigns on Facebook and Instagram. The Meta Pixel sets cookies and may track your activity across other websites. Data is shared with Meta Platforms, Inc. You can manage your Meta ad preferences at facebook.com/adpreferences.

•Google Analytics 4

We use Google Analytics 4 to understand how visitors interact with our site, including page views, session duration, and device information. GA4 sets cookies to identify unique visitors. Data is shared with Google LLC. You can opt out using the Google Analytics Opt-out Browser Add-on.

•Essential cookies

We use session cookies required for the site to function properly, such as maintaining your login state and form progress. These cannot be disabled.

5. Third-Party Services

We use the following third-party services to operate our site:

• Meta Platforms — advertising and conversion tracking via the Meta Pixel. Meta's privacy policy
• Google — site analytics via Google Analytics 4. Google's privacy policy
• Bento — email delivery and marketing automation. Stores your first name and email address. Bento's privacy policy
• Amazon Web Services — secure, private cloud storage for uploaded images
• Stripe — payment processing. When you make a purchase, your payment information is handled directly by Stripe and is never stored on our servers. Stripe's privacy policy

6. Email Communications

Transactional emails: Submission confirmations and review delivery notifications are always sent regardless of your marketing preferences. These are necessary to deliver the service.

Marketing emails: Tips, guides, and promotions are only sent if you opt in via the consent checkbox on our intake form. Every marketing email includes an unsubscribe link.

Email is delivered through Bento (bentonow.com) and Gmail.

7. Data Retention

• Account and submission data is retained while your account is active and for as long as needed to deliver and support your review
• Uploaded images are retained for the duration needed to complete your review
• You can request deletion of your data at any time by contacting us

8. Your Rights

Depending on where you are located, you may have the right to:

• Access, correct, or delete personal data we hold about you
• Opt out of marketing emails at any time
• Request a copy of your data in a portable format
• Object to or restrict certain processing of your data

California residents (CCPA): You have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information.

EU/EEA residents (GDPR): You have the right to access, rectification, erasure, data portability, and to object to processing. To exercise any of these rights, contact us at the address below.

9. Data Security

We take reasonable measures to protect your information, including encryption in transit (HTTPS), private file storage with restricted access, and access controls that limit who can view your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from someone under 18, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes are posted constitutes acceptance of the revised policy.